PC · Mac · Gaming · Consoles · Data Recovery

PC & Mac Repairs in St Ives

Virus removal, screen repairs, SSD upgrades, data recovery and gaming PC services — with controlled price types, assessed turnaround and service-specific warranty terms. Covering PCs, laptops, Apple MacBooks, gaming rigs and consoles.

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Our IT services

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PC & Laptop Repairs

Windows PC and laptop repairs — virus removal, screen faults, OS installs, password recovery and general diagnostics.

Diagnostic & Health Check

Full hardware and software health check. We identify faults, run stress tests and provide a written report with recommended action — no repair work until you approve.

See the live repair catalogue for the applicable price type.

30–60 min No Fix, No Fee exclusions apply Diag. fee applies

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Virus & Malware Removal

Complete removal of viruses, ransomware, spyware, adware and rootkits. Includes browser clean, startup optimisation and security software recommendation.

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2–4 hours No Fix, No Fee exclusions apply

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Windows Reinstall (Clean Install)

Full Windows 10 or 11 reinstall from scratch. All drivers installed, Windows Updates applied and basic software set up. Data must be backed up beforehand.

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Same day

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Windows Reinstall (Data Preserved)

Windows reinstall with your documents, photos and files kept intact. We back up your data first, reinstall Windows, restore your files and reinstall your essential software.

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Same day

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Password & Account Recovery

Windows login bypass, forgotten PIN removal and local administrator reset. Also covers BIOS password removal on most models.

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30–60 min

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Blue Screen & System Crash Repair

Diagnosis and fix for BSOD errors, boot loops, driver conflicts and Windows startup failures. We identify the root cause rather than just reinstalling.

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2–4 hours No Fix, No Fee exclusions apply Diag. fee applies

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Slow PC Optimisation

Startup program tidy, driver updates, disk health check, thermal clean, junk removal and Windows tuning. Noticeably faster without replacing any hardware.

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1–2 hours

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Software Installation & Setup

Installation and configuration of software, printers, peripherals and productivity tools. Microsoft Office, antivirus, accounting software and more.

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1–2 hours

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Network & WiFi Setup

Wired and wireless network setup and troubleshooting, router configuration, VPN setup and connectivity diagnostics for home and small business.

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1–2 hours

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New PC Setup & Migration

Set up a new PC from scratch or migrate your data, accounts and software from an old machine. Covers account transfers, email configuration and file migration.

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1–2 hours

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Apple Mac Repairs

MacBook Air, MacBook Pro and iMac repairs — screen, battery, keyboard, charging, logic board and SSD upgrades.

MacBook Screen Replacement

Display replacement for all MacBook Air and MacBook Pro models including Retina and Liquid Retina XDR panels. OEM-quality screens, colour-calibrated before return.

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1–3 days

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MacBook Battery Replacement

Battery replacement for all MacBook Air and Pro models. We use cycle-tested cells that meet Apple original capacity specifications. Includes full charge cycle test.

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Same day

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MacBook Keyboard Replacement

Full keyboard replacement for MacBook models affected by the butterfly mechanism issue or physical damage. Top case or individual key replacement depending on model.

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1–2 days

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MacBook Charging Port Repair

MagSafe 1, MagSafe 2 and USB-C charging board replacement. Covers intermittent charging, no charge detected, sparking connectors and bent pins.

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Same day

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MacBook Water Damage Assessment

Full strip-down, ultrasonic cleaning and component-level diagnosis following liquid ingress. Written assessment provided before any repair work is quoted or begun.

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2–4 hours Diag. fee applies

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MacBook Logic Board Repair

Component-level logic board repair including GPU failures, no-power faults, short circuits and failed power management ICs. Diagnostic fee deducted from repair cost.

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3–5 days No Fix, No Fee exclusions apply Diag. fee applies

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MacBook SSD Upgrade

SSD upgrade for compatible MacBook models. Includes full data clone, performance benchmark before and after, and same-day turnaround on most models.

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Same day

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iMac Screen Repair

Display replacement and glass panel repair for iMac 21.5-inch and 27-inch models. Covers cracked glass, dead pixels, backlight failure and display cable faults.

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1–3 days

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iMac RAM Upgrade

RAM upgrade for user-upgradeable iMac models (2012–2019 27-inch). We source quality matched pairs and test under full load before return.

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Same day

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Gaming PC Services

Desktop gaming PC builds, GPU installs, thermal servicing, overclocking setup and component upgrades.

Gaming PC Thermal Service

Full strip-down, compressed-air clean, thermal paste replacement on CPU and GPU, fan inspection and reassembly. Reduces temperatures by 10–20C on most systems.

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1–2 hours

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Custom Gaming PC Build

Professional build service for customer-supplied or shop-sourced components. Includes cable management, POST test, OS install, driver setup and performance verification.

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Same day

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GPU Installation & Testing

Graphics card swap or new install including driver removal, physical fitting, cable routing and benchmark test to confirm stable performance under load.

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1–2 hours

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Liquid Cooling Installation

All-in-one or custom loop liquid cooler installation. Covers radiator mounting, fan configuration, pump priming, leak test and thermal performance validation.

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2–4 hours

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Cable Management & Case Tidy

Full cable re-route, tie and tuck for improved airflow and aesthetics. Includes dust filter clean, fan orientation check and temperature measurement before and after.

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1–2 hours

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Performance Benchmarking & Testing

Full synthetic and real-world benchmark suite, thermal logging under sustained load, stability testing and written performance report. Ideal after an upgrade.

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1–2 hours

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BIOS Update & Configuration

BIOS or UEFI flash to latest stable firmware, XMP/EXPO memory profile enable, boot order optimisation and secure boot configuration.

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1 hour

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Gaming PC Fault Diagnosis

Full diagnostic session covering POST errors, random reboots, artifact rendering, no-display faults and stability issues. Written fault report included.

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1–2 hours No Fix, No Fee exclusions apply Diag. fee applies

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Console Repairs

PlayStation 5, PS4, Xbox Series X/S, Xbox One and Nintendo Switch — HDMI, disc drive, thermal and controller faults.

PS5 HDMI Port Repair

PlayStation 5 HDMI 2.1 port replacement. Covers no display output, bent or broken pins, image artifacting and intermittent signal. Includes post-repair 4K output test.

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Same day

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PS4 / PS4 Pro HDMI Port Repair

HDMI port replacement for PS4 Slim, PS4 and PS4 Pro. The most common PS4 fault — no display output or bent pins. Quick turnaround with 90-day warranty.

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Same day

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Xbox HDMI Port Repair

HDMI port replacement for Xbox Series X, Series S, Xbox One, Xbox One S and Xbox One X. Covers no signal, broken port housing and pin damage.

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Same day

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Controller Stick Drift Repair

Analogue stick replacement for PS4, PS5, Xbox One and Xbox Series controllers suffering from drift, dead zones or unresponsive sticks.

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Same day

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Console Thermal Overhaul

Full console strip-down, compressed-air dust removal, thermal paste replacement on APU and heatsink re-seat. Resolves overheating shutdowns on PS4, PS5 and Xbox.

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Same day

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Disc Drive Repair

Disc not reading, not ejecting, making grinding noises or physically stuck. Covers laser replacement, belt replacement and full drive swap depending on fault.

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1–2 days

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Nintendo Switch Screen Repair

LCD and digitiser replacement for Nintendo Switch and Switch Lite. Covers cracked glass, unresponsive touch and dead pixels. Includes Joy-Con button test.

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Same day

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Nintendo Switch Charging Port

USB-C charging port replacement for Nintendo Switch and Switch Lite. Covers no-charge faults, loose connector and docking issues.

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Same day

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Console Power Supply Repair

Internal PSU fault diagnosis and repair for PS3, PS4, Xbox 360 and Xbox One. Covers no-power, orange standby light and shutting off under load.

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1–2 days Diag. fee applies

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Data Recovery

Logical and physical data recovery from HDDs, SSDs, USB drives and RAID arrays. No fix, no fee on most jobs.

Logical Data Recovery

Recovery from drives with file system corruption, accidental deletion, virus damage or failed OS. Drive is physically healthy — we restore data using specialist software.

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1–3 days No Fix, No Fee exclusions apply

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Failed Hard Drive Recovery

Physical HDD recovery where the drive has failed mechanically — clicking, grinding, not spinning up or not detected. Class-100 cleanroom environment for severe cases.

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3–7 days No Fix, No Fee exclusions apply Diag. fee applies

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SSD Data Recovery

Data recovery from failed SSDs including NAND failure, controller faults and firmware corruption. Covers M.2 NVMe, M.2 SATA, 2.5-inch SATA and PCIe SSDs.

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2–5 days No Fix, No Fee exclusions apply Diag. fee applies

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USB & Flash Drive Recovery

Data recovery from USB flash drives, memory cards (SD, microSD, CF) and camera storage with file system damage or physical connector faults.

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1–3 days No Fix, No Fee exclusions apply

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RAID Array Recovery

Recovery from degraded or failed RAID 0, 1, 5, 6 and 10 arrays. NAS and server-grade RAID. Multiple drive failure, controller fault and rebuild-error scenarios.

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5–10 days Diag. fee applies

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Emergency Data Recovery

Priority same-day or next-day data recovery for critical business data. Dedicated technician, out-of-hours available on request. Quote before work begins.

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24–48 hrs Diag. fee applies

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Deleted File Recovery

Recovery of accidentally deleted files, formatted drives and emptied Recycle Bin where the drive has not been heavily overwritten since deletion.

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1–2 days No Fix, No Fee exclusions apply

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Business IT Support

On-site and remote IT support, network setup, Microsoft 365, backup solutions and server installation.

On-Site IT Support

Callout to your premises for hardware faults, network issues, printer problems and user support. Covers Cambridgeshire and surrounding areas. Minimum one-hour charge.

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Per hour

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Remote IT Support

Secure remote desktop session for software issues, account problems, configuration and guidance. Fast resolution without the need for a site visit.

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Per hour

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Business Network Setup

Wired and wireless network design and installation for offices. Router, switch and access point configuration, VLAN setup, guest network and firewall rules.

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1 day

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Microsoft 365 & Email Setup

Microsoft 365 tenant setup, user account creation, Exchange email configuration, OneDrive and SharePoint provisioning for teams of any size.

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2–4 hours

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IT Security Audit

Full review of your IT infrastructure including network vulnerabilities, patch levels, user permissions, backup status and endpoint security. Written report provided.

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1 day

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Backup Solution Setup

Design and implementation of a reliable backup strategy — local, cloud or hybrid. Covers Veeam, Acronis, Windows Backup and cloud services such as Backblaze.

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2–4 hours

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Server Installation & Setup

Physical or virtual server installation, Windows Server or Linux setup, Active Directory, file sharing, remote access and ongoing maintenance planning.

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1 day

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Printer & Peripheral Setup

Network printer installation, driver deployment and shared printer configuration for small offices. Covers all major brands including HP, Canon, Epson and Brother.

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1–2 hours

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Upgrades & Performance

SSD and RAM upgrades, extra storage, GPU and CPU swaps — breathe new life into your existing machine.

HDD to SSD Upgrade (incl. OS Clone)

Replace a slow spinning hard drive with a fast SSD. We clone your entire OS, programs and data — you just get back a much faster machine. The most effective speed upgrade.

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Same day

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RAM Upgrade (Labour + Fitting)

Memory upgrade labour for desktops and laptops. We source, fit and test the correct RAM for your motherboard. Prices shown are labour only — parts quoted separately.

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1–2 hours

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Additional Storage Drive (Labour)

Second hard drive or SSD installation — fitting, partitioning and formatting. Includes cable routing on desktops. Parts quoted separately if required.

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1 hour

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Graphics Card Upgrade (Labour)

Remove old GPU, fit new card, route power cables, install drivers and run a stability benchmark. Includes compatibility check and slot identification.

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1–2 hours

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Processor Upgrade (Labour)

CPU swap including thermal paste replacement, compatibility verification, BIOS microcode update and post-upgrade stability test. Quote provided before work begins.

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2–4 hours

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Power Supply Upgrade (Labour)

PSU swap for desktops — full cable disconnect/reconnect, component clearance check and system POST test. Power requirement calculation included.

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1–2 hours

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Laptop SSD Upgrade (incl. OS Clone)

SSD upgrade for laptops with full data clone. Covers 2.5-inch SATA, M.2 SATA and M.2 NVMe. Same-day turnaround on most models including Lenovo, Dell, HP and ASUS.

See the live repair catalogue for the applicable price type.

Same day

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Laptop RAM Upgrade (Labour + Fitting)

RAM upgrade for laptops with user-upgradeable memory slots. We verify slot availability, source compatible modules and run a full memtest after fitting.

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1–2 hours

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Popular specialist services

Dedicated pricing pages with full details for our most common jobs.

🦠

Virus Removal

£60.00 including parts and labour. No Fix, No Fee excludes diagnostics, data recovery, specialist investigation, board-level work, liquid-damage assessment, customer-authorised labour and agreed non-returnable ordered parts.

⚡

SSD Upgrades

Labour from £60.00 — replacement part extra. Hardware and any cloning work are confirmed separately.

🖥️

Laptop Screen Repairs

All brands — Dell, HP, Lenovo, MacBook and more.

💾

Data Recovery

Recover deleted, corrupted or failed drive data.

🎮

Gaming Laptop Thermal

Stop throttling. Full thermal service for MSI, Alienware, ASUS ROG.

📺

Console HDMI Repair

From £89.99 — final price confirmed after assessment. Warranty and turnaround are confirmed for the service.

Brands we service

If your brand isn't listed, get in touch — we repair most makes.

Lenovo Dell HP ASUS Acer MSI Alienware Apple MacBook Sony PlayStation Xbox Nintendo Toshiba Samsung Huawei

Transparent pricing

No hidden charges

We quote before we start, no surprise bills. If the cost changes, we call you first — always.

Clear turnaround

Confirmed after assessment

We confirm the likely turnaround after checking the device, required work and parts availability.

Peace of mind

Service-specific warranty

Qualifying completed hardware repairs normally include a 90-day warranty covering the repaired fault and fitted part. Diagnostics, software work, maintenance, data recovery, liquid-damage work and customer-supplied parts may have different or limited warranty terms.

Book your PC or laptop repair in St Ives

Drop in, book online or call 01480 700190 to speak to a technician.

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